TERMS & CONDITIONS

HEALTH & SAFETY

Sound Therapy and Reiki are complementary well-being practices and are not a substitute for medical advice, diagnosis or treatment. Lolo Sound & Energy does not provide medical advice.

If you are unsure whether a session is suitable for you, please consult your GP or relevant medical professional before booking.

SOUND THERAPY IS NOT ADVISED IN THE FOLLOWING CIRCUMSTANCES:

Pregnancy
Sound Therapy is not recommended during the first trimester or close to your due date.
Gong baths are not recommended at any stage of pregnancy.
Please consult your GP or midwife before attending.

Epilepsy or seizures
Past or present.

Aneurysms

Cardiovascular or heart conditions
Including previous or existing heart problems.

Pacemakers, recent surgery, implants or metal plates

Severe psychiatric symptoms
Including psychosis or paranoia.

Bipolar disorder

Severe tinnitus

Heavy medication
Please consult your medical professional if you are taking medication that may affect your ability to participate safely.

Asthma
Please bring your inhaler and seek medical advice if you are unsure whether participation is suitable.

Diabetes
Please bring any necessary medication or glucose supplies with you.

If you have any other medical condition or concern that may affect your ability to participate safely, please seek advice from an appropriate medical professional before booking.

MENTAL & EMOTIONAL WELL-BEING

Sound Therapy and Reiki can be deeply relaxing and may sometimes bring emotions to the surface. If you have concerns about your emotional or psychological well-being, please speak with your GP, therapist or support professional before attending and ensure you have appropriate support in place.

Please notify Lolo Sound & Energy in advance of any concerns relevant to your participation.

YOUR RESPONSIBILITY

By booking a Sound Therapy and/or Reiki session, you confirm that you have read and understood these health precautions and that you are fit to participate.

You are responsible for your own health and well-being during the session. If you choose to participate despite any of the recommendations or precautions listed above, you do so at your own discretion and accept responsibility for your decision.

The facilitator is not a doctor, psychiatrist or medical professional. Sound Therapy and Reiki are not intended to diagnose, treat or cure any physical, psychological or emotional condition and should not replace professional medical treatment.

EVENT & BOOKING TERMS

Arrival
Please arrive at least 10 minutes before the event begins. Late arrivals cannot be admitted once the session has started.

Private Session Cancellations
If you can no longer attend a private session, please provide at least 24 hours notice so that your session can be rescheduled. No-shows are non-refundable.

Event Cancellations
Lolo Sound & Energy reserves the right to cancel or reschedule an event or session where necessary. Where possible, a minimum of 24 hours notice will be provided.

Right to Refuse Entry
Lolo Sound & Energy reserves the right to refuse entry or ask any individual to leave if their behaviour is inappropriate or disruptive, or if the facilitator believes their presence may negatively affect the safety or experience of others.

The facilitator's decision is final.